Driving Efficiency, Automation, and Excellence in Healthcare
A top-ranked medical institution in Ohio, consistently recognized among the nation's best for nearly three decades, partnered with us to modernize its IT infrastructure. We successfully executed a seamless transition to 4,000 iOS devices, replacing over 12,000 Cisco devices. This solution streamlined operations, eliminated device redundancy, and boosted efficiency for more than 16,000 employees, residents, doctors, and other personnel.
AIO in Action - Elevating Efficiency in Healthcare
The institution's goal was to provide healthcare services with ease and minimal obstructions, focusing on streamlined procedures and robust tech infrastructure to support their mission of serving the community. However, their outdated and costly Cisco system posed significant challenges, including frequent breakdowns and limited collaboration capabilities.
AIO in Action - Elevating Efficiency in Healthcare
Streamlined interface and unified platform increased user adoption and satisfaction.
Seamless transition to modern cloud-based phone services with enhanced features.
Enhanced customer service capabilities with integrated contact center solutions.
Improved stability and reduced support requirements with updated communication tools.
Overhauled meeting spaces with integrated video conferencing and collaboration tools.
Enhanced connectivity across applications for seamless workflow and information sharing.
AIO in Action - Elevating Efficiency in Healthcare
We implemented a 10-digit phone number system, requiring staff to dial the full 10-digit number when placing calls on AIO, and familiarize themselves with the eight prefixes used across the medical institution.
AIO in Action - Elevating Efficiency in Healthcare
To streamline contact management, we published contact lists for each unit in a SharePoint list, ensuring that staff had easy access to key contacts and phone numbers.
AIO in Action - Elevating Efficiency in Healthcare
Our team enabled Teams-based calling, allowing staff to make calls seamlessly within the platform and enhancing collaboration and communication across the institution.
AIO in Action - Elevating Efficiency in Healthcare
With the Qgenda tool, staff can now save key web-based resources as bookmarks via their browser, improving access to critical information and enhancing productivity.
AIO in Action - Elevating Efficiency in Healthcare
Our solution ensured seamless cutovers from one phone to another, minimizing disruption to end-users and ensuring continuity of critical communications.
AIO in Action - Elevating Efficiency in Healthcare
The Rover bedside alarm application was successfully integrated with staff iPhones, enabling seamless synchronization and ensuring that critical alerts are received promptly.
AIO in Action - Elevating Efficiency in Healthcare
AIO in Action - Elevating Efficiency in Healthcare
| Impact Area | Value Delivered |
|---|---|
| Licensing Cost Reduction | $2.7M/year |
| Device Maintenance Savings | $1.0M/year |
| Time Efficiency Gains | 240,000 hours/year ($9.6M) |
| Voice Infra Cost Reduction | $1.866M/year |
| Total Annual Savings | $15.17M |
| One-Time Investment | $4.0M |
| ROI (Year 1) | 279% |
| Payback Period | < 3 months |
AIO in Action - Elevating Efficiency in Healthcare
AIO in Action - Elevating Efficiency in Healthcare
AIO in Action - Elevating Efficiency in Healthcare